Eyeglass Lens Replacement Statement of Privacy

This document was last updated July 26, 2002.

At Eyeglass Lens Replacement, we are committed to protecting your privacy and to developing technology that gives you the most powerful and secure online experience. You can travel through most of our site without giving us any information about yourself. But sometimes we do need information to provide goods or services that you request, and this statement of privacy explains data collection and use in those situations. This privacy statement explains data collection and use practices of this website only; it does not apply to other online or offline sites, products or services. Please read the complete privacy statement.

Collecting your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are e-mail newsletters or when purchasing products and services. Personal information collected is limited to e-mail address, language, country or location, but may include other information when needed to provide a service you requested.

For example: If you choose a product or transaction that requires payment, such as making a purchase in a shopping area of the Web site, we will request personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy a product or service, we may keep this registration information on file with any information you've already given us on previous visits to our Web site.

Use of your Personal Information

Other than facilitating the transmission of e-mail newsletters or a purchase transaction, we use your personal information for the following purposes:

1. To make the site easier for you to use.

2. To deliver services that you request or purchase.

3. To help you quickly find products or services on the Web site.

4. To help us create and publish content most relevant to you.

5. To alert you to product upgrades, special offers, updated information and other new products or services from Eyeglass Lens Replacement.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service.

We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Eyeglass Lens Replacement or the site; (b) protect and defend the rights or property of Eyeglass Lens Replacement and its Web site, or (c) act in urgent circumstances to protect the personal safety of users of Eyeglass Lens Replacement, its Web site, or the public.

Your information may be stored and processed in the United States or any other country in which Eyeglass Lens Replacement or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country.

Control of your Personal Information

When you give us personal information, we will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

We may send out periodic e-mails informing you of service issues related to a product or service you requested. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service you have chosen.

Your personal information is never shared outside the company without your permission, except under conditions explained above.

Use of Cookies

To ensure we are publishing content customers need and want, we may collect site-visitation statistics using cookies. We only use this information in aggregated form and only use site-visitation statistics for improving our site.

When someone visits the site, a cookie is placed on the customer's machine (if the customer accepts cookies) or is read if the customer has visited the site previously. We do not use this technology to access your personally identifiable information; it is a tool we use to compile aggregated statistics about the Web site usage. We may share aggregated site statistics with partner companies.

If you choose to not have your browser accept cookies from the Web site, you will be able to view the text on the screens, however you may not experience a personalized visit.

Changes to this Statement

We will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement.

Contact Information

We welcome your comments regarding this Statement of Privacy, please contact us by e-mail or postal mail.

Eyeglass Lens Replacement
PMB 307
4465 E. Genesee St.
DeWitt, NY 13214-2253

© 2003 Eyeglass Lens Replacement. All rights reserved.